Revamp your Call Centre
Call centres are more often than not the part of your business you tend to forget about, and more often than not are the part of your business and office which looks the most tired. Whilst often not being the most glamorous part of any institution, and not physically facing any customers on a day to day basis, the call centre is actually a customer facing area of your business, and the vibe of your staff, and the way they feel about the environment they work in will be given off down the phone. The call centre is also your first line of defence against any complaints or issues, and your first line of attack when looking to drum up more business, so it’s important you don’t overlook the area. One of the best ways to make sure your call centre is not overlooked is to think about giving it a bit of a revamp, giving all the staff in the call centre the impression that they are valued, and as a result giving your customers a better vibe about your company down the phone. Whilst many people think of a revamp and worry that it will involve spending thousands of pounds they simply don’t have, furniture hire allows companies to spread the cost of replacing and maintaining desks, without having to spend an absolute fortune in the process. Furniture Hire UK offer a range of desks, in particular a desk bench system, which is ideal for call centres. The system comprises of one large desk, to allow you to plan out an open plan call centre environment of your choosing, and the team at Furniture Hire UK includes CAD design experts who can help with your planning. The desk bench system can also have drawers, filing cabinets and other accessories attached as well to make sure staff have all the space they need to put together all of their belongings. Best of all, you’ll never need to worry about not being able to change your desks in the future as the whole furniture hire system is completely flexible, allowing you to send desks back when your team gets smaller, and to call for more desks as your team expands, and you only pay a small monthly amount for each desk you actually hire.
